Considering 4,070 reviews, most reviewers were unhappy with their experience overall. Many customers encountered significant issues with customer service, describing it as unhelpful and difficult to reach, …

Apr 7, 2022 · Agoda is a nightmare, steer clear of them if you don't wanna waste your entire day and be unable to cancel anything. I'm currently trying to cancel a booking that I can get 50% refund for in the …

I did not mention whether Agoda’s service is good or not, I stated that overbooking is not a scope of service that ANY online agent is responsible for. It’s an operational error on the hotels part.

6 days ago · 8 reviews about Agoda in 2026 on service, quality and price — from praise to complaints. Discover what customers really think.

Apr 28, 2026 · View BBB customer reviews of Agoda. Leave a review and share your experience with the BBB and Agoda.

4 days ago · On Agoda, you can book everything from accommodations to flights, activities, and airport transfers all in one place. However, the website experience leaves much to be desired. The landing …

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