After Tuesday, Barack Obama and John McCain will (presumably) bury the hatchet and move on with their lives. I'm not quite sure I can say the same thing about the respective heads of Zoho and ...

Both have their merits, but according to our research, Zoho is better than Salesforce thanks to its massive feature catalog and general affordability for businesses of all sizes. In fact, it’s our ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

In less than two years' time, up-and-coming SaaS applications suite Zoho expects to have more users on its CRM application than current market leader Salesforce.com has on its flagship product. That ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Zoho's 2017 analyst day was a fun packed event with plenty to pick over, not least the challenge it set for itself which is to be the company that disrupts Salesforce. Haven't we heard this before?

Zoho has launched a significant upgrade to its on-demand CRM suite, with a revamped user interface and LinkedIn integration. [1] It also announced that it now had more than 25,000 customers for its ...

Zoho CEO Sridhar Vembu fears rivals like Salesforce are in a venture capital-fueled cloud bubble that spends on marketing instead of product development I believe we are in a bubble, for sure. We are ...

Zoho unveiled a significant upgrade to its on-demand CRM (customer relationship management) software on Thursday with new features including an overhauled user interface and an integration with ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

When Salesforce.com CEO Marc Benioff put on his jocular performance for the analysts and press at Dreamforce yesterday, I'm sure he didn't expect little ol' Zoho to come bite him in the pants. That's ...

Look at Zoho CRM and Salesforce side-by-side to compare the cost per functionality and top pros and of each provider to determine which is better for your business needs. Both Zoho CRM and Salesforce ...