GreetEat will use 8x8 Jitsi as a Service (JaaS) to host all video meeting functionality for GreetEat’s remote dining events. By embedding 8x8’s enterprise-ready Jitsi infrastructure, GreetEat enables ...

The video escalation feature enables agents to evaluate and determine the best course of action on a case-by-case basis, reducing support costs and unnecessary time spent on onsite visits. For ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support ...

8x8 (NASDAQ: EGHT) is having a fantastic day. Following a great earnings report, the cloud-based communication specialist's stock peaked with a 54.8% gain near 11 a.m. ET. It's a welcome jump, too.

8x8 JourneyIQ Empowers Businesses to Evaluate and Manage Customer Interactions from Start to Finish and Eliminate Blind Spots Across the Entire Customer Journey “Businesses often complain about having ...

Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date CAMPBELL, Calif.– October 17, 2024 — 8x8, Inc.

Mobile-First UC Offering Designed for Shared Devices, Shift-Based Teams, and Multi-Location Retail Operations Launches for the UK at Retail Technology Show 2026 Solving the problem of communication ...

Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date AI-powered voice self-service enables the automation ...