Forbes contributors publish independent expert analyses and insights. I cover emerging technologies with a focus on infrastructure and AI Generative AI and large language models are rapidly ...

Understanding the secret commands that steer the behavior of chatbots like ChatGPT can help you customize them to your needs.

For many adults over 50, artificial intelligence isn’t a futuristic concept anymore but a tool used in daily routines, whether to find health information, make social connections or to find ways to ...

AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

Artificial intelligence (AI) chatbots have frequently shown signs of an 'empathy gap' that puts young users at risk of distress or harm, raising the urgent need for 'child-safe AI', according to a new ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

In recent months, reports of people whose interactions with artificial intelligence (AI) chatbots have led them down a dark path of mania and delusional thinking have exploded in the media and in ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

As millions turn to ChatGPT and other AI chatbots for therapy-style advice, new research from Brown University raises a serious red flag: even when instructed to act like trained therapists, these ...

Pew Research Center conducted this study to better understand teens’ use of social media, the internet and artificial intelligence (AI) chatbots. The Center conducted an online survey of 1,458 U.S.