MIT Technology Review’s senior reporter for features and investigations, Eileen Guo, and FT tech correspondent Melissa Heikkilä discuss the privacy implications of our new reliance on chatbots.

This study is Pew Research Center’s latest effort to explore how Americans use and view artificial intelligence (AI). The ...

Text-based AI chatbots are unlikely to become the dominant interface for travel and e-commerce, according to Airbnb Inc. ABNB CEO Brian Chesky. "I do not think a chatbot is the right interface for ...

Forbes contributors publish independent expert analyses and insights. I do mergers & acquisitions in retail/consumer and write about trends. In 1991, there were under three million internet users in ...

Travel and tourism have always evolved alongside technology, but what lies ahead is far more disruptive than anything the industry has experienced before. In 2026, artificial intelligence, automation ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Psychologists and technologists see them as the future of therapy. The Food and Drug Administration is exploring whether to regulate them as medical devices. Psychologists and technologists see them ...

A conversation with a chatbot can shift people's political views—but the most persuasive models also spread the most misinformation. In 2024, a Democratic congressional candidate in Pennsylvania, ...

This is an edition of The Future of Everything newsletter, a look at how innovation and technology are transforming the way we live, work and play. If you’re not subscribed, sign up here. People are ...