Watching the television series Call My Agent makes me wonder whether there is some French term for the feeling of squirming with embarrassed yet surprised amusement. Call My Agent, which was ...

Five years after the fourth and final season of the hit French series “Call My Agent!” won an International Emmy Award, the ...

Add Yahoo as a preferred source to see more of our stories on Google. Image Credits: Netflix Call My Agent! Season 1 is about a whirlwind ride as three seasoned agents – Grégory Montel’s Gabriel, ...

In my previous post, "Is It Time To Disrupt Your Call Center?," I described an all-too-common experience of calling a major credit card issuer for help, focusing on the impacts on the customer ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. Is it just me, or do call center agents seem burned out lately? They're ...

Call center usage is growing and the need for skilled workers is growing with it. So what are the important qualities of a good call center agent? Businesses constantly measure call center agents ...

Call My Agent! spoilers follow. It's France's most addictive TV show – a comedy-drama set at the Parisian talent agency ASK, where well-known actors play exaggerated versions of themselves and the ...

Call My Agent Berlin [working title] is heading to Disney+. The latest adaptation of the French hit comedy comes from Germany, telling the story of the Stern actors agency and its agents. German stars ...

An American adaptation of French dramedy series “Call My Agent” is in development at HBO with Sarah Schneider set to write and executive produce. The series will follow four work-obsessed sports ...

EXCLUSIVE: Call My Agent! and High Intellectual Potential (HIP) drove a top year for French scripted format sales last year, according to K7 Media’s latest Tracking the Scripted Giants report. The two ...

A lot was riding on the meeting at JP Morgan. It was March 2015, and Pierre-Antoine Capton needed to convince a room filled with 40 bankers and lawyers that they should back Mediawan, a French company ...